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This job gives you an opportunity to be part of this team while you work from home. What kind of work would I do as an At Home Advisor?
If selected, would I be employed directly by Apple? Both part-time and full-time At Home Advisors are Apple employees. What kinds of hours would I be expected to work?
Shifts vary based on business needs. You may be asked to work additional hours during holidays, peak business hours, and training.
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How much would I be paid? Salaries are competitive and will be discussed during the recruiting process.
Does Apple provide employee benefits? All Apple At Home Advisors — both part-time and full-time employees — receive a robust benefits package, including product discounts and paid time away.
Chata are the home office requirements? At home, you must have a quiet, distraction-free room with a door that can close to keep out ambient noise.
You must have or be willing to get a desk, an ergonomic chair, and your own high-speed Internet connection from a reliable provider that meets the minimum requirements of 5 megabits per second download and 1 megabit per second. Do I have to purchase my own computer and phone?
chatx Does Apple provide training for the position? Training typically lasts five to seven weeks, and the content is delivered through a virtual, online program by a live instructor.
The topics covered include Apple product lessons, advanced troubleshooting, and job-specific tools and processes. Where would I train and work?
Do I need prior Mac experience? Will I be reimbursed for Internet service?
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Does Apple require Advisors to work on major holidays? As a support business, Apple experiences a large customer demand for help on major holidays.
Naturally, this means we need to have staff available to work on those days. A holiday coverage schedule will be provided. An ideal candidate has a passion for working with technology and helping people.
You must enjoy troubleshooting and working independently without in-person supervision. And you should have good multitasking skills to manage multiple systems and applications simultaneously. How do I apply for an At Home Advisor job?